Singapore, 3 April 2019 – FCS Computer Systems (FCS), a Gold level member of the Oracle PartnerNetwork (OPN), has achieved Oracle Validated Integration for its Hospitality Operations Management Platform, specifically its Housekeeping Operations Management application, with Oracle Hospitality OPERA.
With FCS’ Hospitality Operations Management platform, hoteliers have access to a complete suite of automation solutions for hotel guest services, housekeeping operations, engineering and maintenance, glitch management and recovery, concierge services, laundry operations, operational communications as well as reporting and analytics.
To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers.
FCS’ Housekeeping Operations Management, which helps hoteliers reduce costs and increase productivity and efficiency to enhance the guest experience, integrates with the HTNG interface of Oracle Hospitality OPERA to enable the hotel to prioritize room-cleaning assignments, automatically create cleaning jobs, and escalate jobs if necessary. With this interface, guest complaints and incidents entered into FCS’ Hospitality Operations Management can be uploaded to Oracle Hospitality OPERA for management review.
“As a Gold member of the Oracle PartnerNetwork, and leader in hotel operations optimization, FCS strongly believes in continuously making investments to further enhance our solutions and strengthen our commitment to existing Oracle Hospitality clients in order to help them provide the best experience to their guests”, said Pascale Chatelain, Vice-President, Global Sales, Marketing and Channels, FCS.
“Achieving Oracle Validated Integration gives our customers the confidence that the integration between Hospitality Operations Management Platform and Oracle Hospitality OPERA 5.5 is functionally sound and performs as tested,” said David Hicks, vice president, Worldwide ISV Cloud Business Development., Oracle. “For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.”
“We enable hotels to deliver the best guest experience.”
With over three decades of global experience, FCS is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels, with over 8,000 installations in 32 countries.
Headquartered in Singapore with 13 offices worldwide, FCS’ integrated platform for hotel operations enhances the guest experience by automating and streamlining processes, empowering staff and providing hotel management with real-time information.
For more information, please visit www.fcscs.com.
About Oracle Validated Integration
Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an Oracle “on-premises” Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at https://solutions.oracle.com/scwar/scr/AboutPartners/validated-integration/index.html
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.
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