Singapore – 16 October, 2018 : Leading hospitality solutions platform provider, FCS Computer Systems (FCS), has appointed Varun Balwani as Sales Director responsible for growing the company’s business in India.
With over a decade of experience in the hospitality industry and National winner of the BW Hotelier Indian Hospitality Award 2018 for Front Office Manager of the year, Varun switched from science to hospitality in 2004 and cites this as the biggest turning point in his life. Before joining FCS, Varun worked for Andaz by Hyatt in various operations management postions and gained prior experience in leadership roles for leading international hospitality brands such as Dusit, Roseate Hotels and Kempinski in India. Varun holds a bachelor degree in Hotel Management & Catering Technology from I.P University, New Delhi.
Vice-President Global Sales, Marketing and Channels for FCS, Pascale Chatelain,said: “We are very pleased to welcome Varun to the FCS team. With his expertise in rooms division management, front office operations and guest services, Varun will work with our partner hotels to respond to the ever-growing demand for highly personalized guest interaction, while ensuring the efficient completion of operational tasks. His wealth of experience in hotel operations, combined with his strong market knowledge and business relations in India, will help us grow in this key market for us.
Commenting on his appointment, Varun shared: “It fills me with great pride to lead the development of a company in India that has prestigious clients such as Taj Hotels Resorts and Palaces, a symbol of operational excellence in the hotel industry, where we have recently deployed FCS Connect and FCS Engineering. FCS is a proven market leader that delivers quality solutions to hotels. The FCS India team and I are looking forward to partner with more hotels to empower teams and management with the tools they need to consistently deliver the best guest experience, while improving profitability. As a hotelier I know how important it is to have the right solutions and technology in place to maximise efficiency and communications.”
FCS thrives on continual software solutions innovation that maximizes employee efficiency and guest satisfaction, with a proven return on investment.