Singapore – 23 September, 2018 – Leading hospitality technology platform provider, FCS Computer Systems (FCS), has appointed Michelle Daniel as Sales Director for the UK, responsible for growing the company’s business in the market.
With over 20 years of experience in the international hospitality industry, Michelle joins FCS from Hilton, where she most recently held the position of Director of Operations for DoubleTree by Hilton London Westminster. Michelle started her career with Hilton Worldwide in 1999 and worked in various managerial positions in operations in several of London’s leading hotels. Michelle is a graduate of the Hilton Shine programme for Directors.
“We are delighted to welcome Michelle to the FCS team. In a time when competition to attract guests is increasingly fierce, hotels in Europe are looking for innovative solutions to streamline their operations. With over two decades of experience in hospitality management, most of which she gained in the UK, Michelle is uniquely positioned to drive our expansion in the UK and to work closely with our hotel partners to help them deliver more personalised guest experiences through the use of innovative technology,” said Pascale Chatelain, Vice-President Global Sales, Marketing and Channels for FCS.
Commenting on her appointment, Michelle said: “The hospitality industry is constantly evolving and there is strong demand for technology solutions that can improve efficiencies within all areas of hotel operations. It fills me with great pride to join a company that has prestigious clients such as The Langham London, a symbol of operational excellence in the hotel industry, where we recently deployed FCS Housekeeping and FCS Connect. We will be installing FCS Engineering next, and we are looking forward to a long-term collaboration with the hotel.”
FCS thrives on continual software solutions innovation that maximizes employee efficiency and guest satisfaction, with a proven return on investment.