Singapore – 19 June, 2017 – FCS Computer Systems (FCS), a leading provider of operations-enhancing technology solutions and services, has announced the launch of FCS Connect, an update to its leading hotel guest service management solution.
“With this new release we have focused on optimizing FCS Connect for the cloud, resulting in greater speed, efficiency and scalability in our cloud deployments,” said Jason Ling, Vice President of Marketing and Digital at FCS. “This together with several other new features we have added ensure FCS Connect remains the leading solution for hoteliers to deliver the best guest experience possible.”
With FCS Connect being able to support cloud based installations - whether for one property or multiple properties, only minimal capital investment is needed thanks to there being no requirement for purchasing costly hardware. Besides the flexible deployment options available, a cloud ready FCS Connect provides access to the platform from virtually anywhere, ensuring that hoteliers can oversee and manage their guest request operations at all times. As an online-based solution, FCS Connect is also capable of receiving instant software updates that enhance the solution’s ability to operate with the highest level of efficiency. The new version of FCS Connect is further equipped with more features that make guest request management even more powerful.
Additional FCS Connect features:
With a constant flow of guest requests able to overwhelm property resources on any given day, it pays to implement a solution equipped with all the tools necessary to consistently achieve total satisfaction. With FCS Connect, hoteliers can always ensure that each task and request is instantly handled by the most qualified property representative. Able to direct and manage resources accordingly, FCS Connect can also guarantee that expenses are handled with efficiency while assuring guests of their ability to enjoy all hotel services, regardless of when they book their stay.Learn More