It’s the time of the year that we celebrate the year that is going to end which was amazing and great! Or we are celebrating that it's coming to an end so we can start a new year with great expectations. No matter what are the reasons, one thing for sure, is that the holidays are coming and we are all happily waiting for the festive mood to kick in.
At FCS, we have turned many leaves and shed our shell for brighter and more colorful wings. Our Rainbow Solution of various hotel operation management solutions and its ability to integrate systems across multiple properties with various third party systems has expanded across the seas to Americas and EMEA regions besides being dominate in Asia.
But what make us proud in 2015 are our contributions in nurturing the next generation of leaders in the hospitality industry. We sponsored undergraduate students from University of Southern California, USA in our Hong Kong office to learn about the latest technology and sponsored a student competition with Taylor’s University in Malaysia for innovative video creation about how FCS technologies improve hotel guest services and operations. Both initiatives have received great feedback and we will do more in 2016 across the world.
We have more great things planned for 2016 and we can't wait for you to journey with us into the future.
Have a wonderful holidays and a happy new year! See you again next year.
On November 18, around 80 Executive Housekeepers convened at the Conrad Hotel in Dubai for the inaugural Middle East Executive Housekeepers Forum.
FCS hosted a workshop during the Executive Housekeepers Forum to showcasing our innovative new technology that will transform housekeeping services and functions. FCS Executives also discussed the benefits of automation and the improvements to be realized in guest satisfaction and back-of-house efficiencies when new technologies are used to their full potential.
FCS e-Housekeeping Solution was featured during the summit to address the common issues faced by the hotel housekeeping teams in business hotels and mega-resorts. FCS e-Housekeeping, along with the m-Housekeeping mobile app, are able to integrate guestroom cleaning and inspection with automated assignments, job dispatch and comprehensive reporting all in the palm of housekeeper’s hand.
To find out more about our e-Housekeeping and m-Housekeeping Mobile App solutions please visit: http://www.fcscs.com/fcs-e-housekeeping-and-m-housekeeping/.
Many hoteliers start to realize the growing impact of sharing economy like AirBnB to the hotel industry. Just like Uber, it has created many debates recently and has dramatically changed the taxi business. Will this happen to the hotel industry in the near future?
Akina Ho, VP of Strategy and Global Business Development was invited to present on “The Sharing Economy: Creating New Businesses or Damaging Existing Ones?” during the HTNG European Conference. In her speech, she helps hoteliers to understand the nature of sharing economy: how they work, what are the success factors and the limitations, and how the governments in different countries react to this kind of newly emerged business model.Akina also shared many case studies and statistics on the business performance of those traditional hotel operators vs. sharing economy. Should hoteliers treat sharing economy as a potential threat or a potential partnership? You may find out more insights from the video highlight at https://youtu.be/bJ-tdpZB7qQn-sydney/
Our Head of EMEA, Eric Rogers, was interviewed live on Dubai Eye Radio’s "The Ticket" who were broadcasting from the Hotel Show Dubai, which took place from September 28-30th.
The Hotel Show Dubai is the annual showcase of the world’s leading hospitality solution, attracting a trade audience of more than 17,700 and hospitality professionals from 98 countries. This was the thirteenth year Eric attended the show in Dubai and in his interview he comments on the transformation of the hospitality industry he has witnessed in the Middle East, as well as discusses the latest trends in hospitality technology with the show’s presenters.
"The Ticket” is a very popular 3-hour weekday radio show on Dubai Eye Radio focusing on all things travel and leisure, both locally in the UAE and abroad. Listen to the podcast of the interview here (interview starts at 11:06 minutes) or download the interview at http://www.fcscs.com/interview/Eric_Radio_Interview-theHotelShow2015.mp3.
To strengthen FCS’ support of other technology forums for the hospitality industry, FCS participates in many events to showcase our various solutions. This allows customers in other parts of the world to get to know FCS better.