Australia – May 5, 2015 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has signed its latest Channel Partner agreement with Unified Network Group, a leader in Australia’s Information and Communications Technologies (ICT) sector. Unified Network Group currently serves Government Defense, Hospitality, Healthcare, Manufacturing and National Ports Organization (NPO) markets. As a result of their new Channel Partner agreement, the company has access to all FCS solutions, which are being used to complement existing offerings and provide a productivity suite like none other available in the region.
The partnership between FCS and Unified Network Group was a natural fit. Like FCS, Unified Network Group strives to be a one-stop-shop for their customers. FCS provides a full range of Operations Management Applications which seamlessly connect to the hotel’s PMS and third-party systems through FCS Gateway products, thus reducing the number of vendors and integrations needed for a full productivity suite. Similarly, Unified Network Group specializes in the consultation, supply, installation and service of electrical and communications systems to provide a clear path through design to implementation and future service management requirements, allowing companies to reduce the number of vendors needed to install and maintain technology solutions.
Speaking to the business collaboration, LY Ung, Managing Director at Unified Network Group says, “Unified Network Group is excited to have been appointed a partner for FCS in Australia. We look forward to developing a long relationship with FCS and bringing their full suite of solutions to Australian hospitality and healthcare companies.”
This full suite of solutions includes e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The applications feature web-based solutions and mobile apps that can be implemented either à la carte or as a comprehensive suite known as FCS Rainbow. These solutions streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements and housekeeping management to guest issue tracking and comprehensive customer relationship management.
“The Channel Partner agreement provides a unique opportunity for Unified Network Group to offer a productivity suite of solutions to the hospitality and healthcare industry,” says Trudi Chambers, Country Manager of Australia, New Zealand and the Pacific at FCS. “It is their goal to drive up value for their clients as they continue to provide products and services through an integrated solutions approach. We are committed to helping them achieve this and look forward to seeing FCS solutions implemented in more Australian businesses.”