Zagreb, Croatia – March 19, 2015 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, announces the signing of a Business Partnership (BP) agreement with Netvision, a regional specialist for Croatia in the telecommunications, multimedia networking and IT security and management fields. The new partnership comes as a result of Netvision’s mission to be consistently recognized as the prime source for sophisticated, state-of-the-art hospitality solutions throughout the Adriatic region. As a BP, Netvision will have the ability to distribute the comprehensive suite of FCS hospitality technology products, providing its clients in Croatia with hospitality’s most advanced operational and guest satisfaction enhancing platforms.
With the Croatian hospitality market continuing to expand significantly in recent years, particularly in regard to the increasing presence of luxury hotels and resorts along the Adriatic coastline, Netvision is in a prime position to ensure that the growing industry is adequately equipped with the necessary tools to ensure superior hotel operations and guest satisfaction.
"Our partnership with FCS is a sign that we take the needs of the hospitality market in the Adriatic region very seriously," said Damir Prester, Senior Business Development Manager at Netvision. “With our established expertise in providing organizations with telecommunications and IT solutions now coupled with the industry’s leading operational enhancement platforms, Netvision is committed to serving the region’s properties as a leading hospitality solutions provider.”
As a Business Partner, Netvision and its clients will have access to FCS’ Hotel Operations Management Applications suite, comprised of e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications can seamlessly interface with the hotel industry’s most popular property management systems, and can be implemented either à la carte or as the full comprehensive suite, FCS Rainbow. The applications feature mobile apps, allowing hotel staff to stay connected from anywhere on property.
“In partnering with Netvision, we are happy to assist in efforts to enhance and strengthen Croatia’s developing hospitality market,” said Eric Rogers, Regional Head of EMEA at FCS. “As a recognized regional expert in implementing advanced IT Solutions, Netvision is a welcome addition to the Business Partnership program, and we look forward to working together in order to provide hoteliers with solutions that are proven to enhance efficiency, guest satisfaction and property revenues.”