Rose Hill, Mauritius— February 3, 2015 — FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has signed its latest Business Partnership (BP) agreement with Enterprise Data Services Ltd (EDS), a prominent networking and telecommunications integrator for several industries, including finance and hospitality, within the Indian Ocean region. As a result of EDS’ newly-appointed BP status, the company will have the full range of FCS solutions at its disposal, complementing its own offerings, while providing the ability to supply clients with hospitality’s most advanced operational and guest satisfaction enhancing platforms.
With its long established reputation in Mauritius, Madagascar and Seychelles as well as a growing presence within several emerging African nations, EDS is distinguished among regional hospitality professionals for its unmatched communication design, installation and maintenance support services. With offerings that include voice, data, mobility, physical security, energy control and automation, conferencing and digital signage applications, EDS expects that the ability to provide a more comprehensive range of innovative hospitality solutions will further enhance relationships with industry clients by significantly increasing guest satisfaction and ROI. EDS also anticipates that the Business Partner status with FCS will significantly bolster its goal of becoming the leading integrated technology provider for the hospitality industry, with more business applications and innovative mobile apps for staff and guests.
“EDS is renowned for providing the most extensive and complete portfolio of services covering all segments of Extra-Low Voltage requirements for the hospitality industry,” said Dev Sunnasy, CEO at Enterprise Data Services. “In partnering with FCS, we look forward to supplementing our valued services with additional quality products; features that will aid substantially in our pursuit of entering and strengthening our reputation and presence within several hospitality markets internationally.”
As a Business Partner, EDS can now provide its client base with access to FCS’ Hotel Operations Management Applications suite, comprised of e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications can seamlessly interface with the hotel industry’s most popular property management systems, and can be implemented either à la carte or as the full comprehensive suite, FCS Rainbow. The applications feature mobile apps, allowing hotel staff to stay connected from anywhere on property.
“Our agreement with Enterprise Data Services allows FCS to better service existing clients in the Indian-Ocean islands and emerging African countries, as well as expose more hotels to our entire line of hospitality solutions and services,” says Eric Rogers, Regional Director for FCS UK and EMEA. “EDS is one of the area’s most trusted providers for Extra-Low Voltage service and will make a positive addition to our Business Partnership program.”