FCS BuZZ

Australia − January 16, 2014 — FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is pleased to report on the recent growth of the company’s Australian operations due to continued interest from the region’s hotel and resort industry.

FCS BuZZ Vol 43

The news comes with the recent appointment of Trudi Chambers as Country Manager for FCS in Australia. Chambers, who brings more than 16 years of sales experience in the Australian hospitality market, is a welcome addition with the ability to ensure that each client’s customized needs are met.

Trudi’s talent in creating a seamless product transition experience comes from her unmatched commitment to each individual account. From initial negotiations, to installation and training, Trudi’s ceaseless dedication echoes the FCS promise of being there for our customers from start to finish.

Joining Chambers in further assisting the Australian market is a revamped product suite spearheaded by FCS Rainbow Solution, the industry’s leading integrated solution that helps hoteliers to streamline day-to-day operations. It comprised of three main components: FCS Mobile Apps, FCS Hotel Operation Management Applications (e-Solution) and FCS Gateway Solutions. With Rainbow Solution, hoteliers can effortlessly oversee enhanced guest services management and ensure the ability to provide complete visitor satisfaction while boosting productivity and lowering costs.

FCS Rainbow Solution’s creation follows the notable successes of several company products during 2013. In that year, FCS’ e-Housekeeping solution won the acclaim of Singapore’s Cabinet Minister and labour leader Lim Swee Say on his prestigious visit to Sheraton Towers Singapore. Impressed with the hotel’s ability of maximizing housecleaning efficiency without compromising safety, Lim chose to visit the property out of a list of all luxury hotels in Singapore, and encouraged other hotels to incorporate such technologies into their own operations.

2013 proved to also be good year for FCS i-Guest, the application that allows guests to access hotel services, offerings and information from mobile devices with its expansion into the North American market. Closer to home, i-Guest’s benefits continue to be implemented by FCS clients across Australia. With installations taking place at locations such as the 314 room Stamford Plaza at Sydney Airport, Australian hotel stayers can rest assured that they will continue to receive the latest FCS offerings in guest comfort and convenience.

“We are very excited for the possibilities that lie ahead for both FCS and our clients in Australia,” says Chambers. “With events such as the FCS Transformation taking place in Sydney this February (register here) and Melbourne (register here) this March, hoteliers will have a chance to see the latest solutions available to them while bringing FCS closer to understanding and catering to each organization’s individual needs.

For more information on the comprehensive FCS suite of hospitality technology product solutions and other valuable hospitality industry integrations, please visit www.fcscs.com.