Guest Services

Automate and track handling of guest requests, complaints and internal work orders from assignment to escalation and follow up.

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Housekeeping Operations

Optimise and coordinate your housekeeping and cleaning operations across your guest rooms.

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Engineering and Maintenance

Manage your preventative maintenance program, engineering service requests, equipment and supplies.

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Glitch Management and Recovery

Track and document guest complaints and incident recovery processes including escalation, compensation and follow up.

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Concierge Services

Comprehensive concierge application supporting information and bookings for attractions, events, tours and restaurants, as well as luggage, parcel andtransportation operations."

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Laundry Operations

Manage and track laundry and linen activities including inventory, cost and revenue.

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Operational Communications

Instant messaging and communications for hospitality operations.

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Enterprise Reporting and Analytics

Leverage data and analytics to maximise performance, guest satisfaction and revenue.

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