Keep your hotel running like a well-oiled machine

From start to finish, ensure all responsibilities are efficiently managed with intuitive job dispatch, monitoring and assignment tracking functionality.

Preventing breakdowns in service before they happen

Safeguard your reputation and continued guest satisfaction with automated preventative maintenance programs and engineering service requests.

Save both your equipment and budget

Streamlined monitoring of property amenities ensures longer service lifetimes and lessens frequency of replacement and associated costs.

Keeping your property and guests in safe hands

Minimise the chances of accidents occurring from malfunctioning equipment and lessen the risk of liability.

Quality of Service Guaranteed

Putting your best foot forward with automated maintenance control.

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FCS Engineering’s job dispatch and escalation feature ensures that all tasks are auto-dispatched to the most qualified field engineer. Multiple assignments can also be grouped together by location, providing you with the ability to complete tasks quickly with minimal disruption to operations or guest service quality.


Jungceylon Phuket Shopping Mall

“As an immense building that covers 200,000 square feet and that experiences high customer traffic on a regular basis, it was imperative for us to identify a method that could effectively and consistently cope with the high demands on our infrastructure. In researching FCS Engineering’s capabilities, we were pleased to discover a solution with a proven track record of providing superior maintenance management, regardless of a facility’s size or specific circumstances. Since implementing the platform, we have not only amplified our ability to quickly make repairs, but have also been able to more effectively monitor third party work progress and ensure appropriate payment for services rendered.”

Mr. Paul Rochel,
General Manager, Jungceylon Phuket Shopping Mall
Ensuring the Right Tools for the Job, Everytime

Unparalleled inventory management and cost control.

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Offering the ability to accurately predict equipment maintenance time frames, while also monitoring spare part resource levels, FCS Engineering assures that vital resources are always there whenever needed. By maintaining a sharp eye on inventory levels, you can likewise keep costs down by avoiding an unnecessary surplus of supplies.

Keeping Maintenance Teams on the Move

With mobile connectivity comes an informed, responsive and efficient team.

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Compatible with virtually any personal smart device, the FCS Engineering mobile app guarantees each team member the ability to view, create and update the status of any job in real time. Regardless of their location, engineering department staff can always be sure that all bases are covered.


Global Support

With 19 offices around the world, we provide 24/7 phone and email support in your language.

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Fully integrated with our complete suite of hospitality operations management products. Everything you need to deliver the best guest experience.

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We are the leaders in hospitality technology with more than 8,000 installations in over 5,000 hotels around the world.

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5 Best Practices for Hotel Engineering and Maintenance

Sidestepping Language Barriers

Ensuring your message is always clear with multilingual functionality.

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With today’s hospitality industry comprised of more individuals from diverse backgrounds than ever before, the need to provide solutions that ensure a clear understanding of all communication has never been more crucial. Featuring automated translation abilities, FCS Engineering allows team members to view any message or assignment in their native language, ensuring that their focus is always directed at accurately completing the task at hand.

Trusted by the world's best hotels

We are the leaders in hospitality technology with more than 8,000 installations in over 5,000 hotels around the world.