On-demand dashboards and reporting for an in-depth understanding of business performance and opportunities.
Consolidate daily data from different channels and transfer it into useful information for effective management and superior service.
Auto exploration capability consolidates all data, in order to assist in making intelligent, data-driven decisions.
Real time analysis with quick navigation for sharing information across departments.
Gain insights on a deeper level through intelligent business analytics, allowing for a better understanding of guest behaviour and subsequent improvement in tailoring property services; ultimately leading to sustained hotel growth and revenues.
“We wanted a computerised system that would facilitate communication between the guest service center and relevant departments at the hotel. We also wanted to establish service records that can show us patterns/ trends in guest requests - what do they want, when do they want it and how quickly are their requests attended to. The newly implemented FCS Connect system makes that possible. Now with the new system in pace and integration of all relevant departments within the hotel, we can track and use the data to make important decisions. Also we expect that guest requests will be attended to quicker than previously and that our guest satisfaction scores will increase.”
Hoteliers can rest assured of their ability to locate vital business data wherever they may be, thanks to FCS Analytics’s compatibility with both web browser and mobile device software.
In being able to easily spot trends and errors using accurate and meaningful analysis, hoteliers can rest assured of their ability to act on such data while it is still representative of their property’s current situation.
With 19 offices around the world, we provide 24/7 phone and email support in your language.Learn More
Fully integrated with our complete suite of hospitality operations management products. Everything you need to deliver the best guest experience.Our Products
We are the leaders in hospitality technology with more than 8,000 installations in over 5,000 hotels around the world.About Us
Overcome lapses in efficiency due to operational oversight once and for all. Business analytics helps to reduce the risk of bottlenecks and identify any waste within the system.
We are the leaders in hospitality technology with more than 8,000 installations in over 5,000 hotels around the world.