FCS ISuite
Hotel Internet Communications Portal for guests

Download the Feature Sheet

FCS ISuite provides guests with the ultimate e-Service experience. Guests can surf the internet, check messages and take advantage of available hotel & personalised services, all from the comfort & convenience of their room.

By developing a Hotel Internet Communications Portal, the hotel aims to add value to the Internet services made available to the guests. This is especially more relevant in a world whereby Internet access is more readily available to the masses. With easy-to-follow instructions a Hotel Internet Communications Portal can be utilized to serve the integration of text, email, fax and voice messages into one convenient way for the guests to access. In addition, the guests can view other applications such as an up to date guest folio and hotel promotions at their leisure.

Feature List

View Hotel Folio (Bills) online and in real-time Ability to send text messages from any Fidelio terminal to guests’ personal portal page User & password configurable Listen to Voice messages via web interface using Windows Media Player (optional) View incoming Faxes via web interface (optional) FCS I-Suite can be accessed from hotel room as well as from hotel public areas via Wireless connectivity Full Integration with FCS WinSuite for real time posting of Internet charges to PMS Dynamic reference to most PMS for recall and review of Hotel Folios PMS Rate Mapping and Exclusion for filtering of confidential hotel rates High customizable Web Portal to facilitate marketing of Hotel products & services Ability to interface with (in-house) Hotel concessionaires for online shopping facility Enhancing value proposition to Hotel Guest by offering anytime, anywhere retrieval of important messages, review of ongoing Hotel Promotions and Activities