A global promotional campaign with Samsung to jointly endorse FCS i-Guest Hotels Finder was launched in November, 2011. Under this collaboration, FCS i-Guest Hotels Finder is exclusively available in the Samsung Apps marketplace for the first 3 months. It is also available for iPhones and iPads in the Apple iTune Store now. Most excitingly, FCS i-Guest Hotels Finder was featured during the product launch of Samsung Galaxy Note and Galaxy Tab 7.0 & 7.7 in Hong Kong. FCS also took part in the Samsung Galaxy Note World Tour in China, as one of the programs under this campaign.

Download your FREE i-Guest Hotels Finder now from the Samsung Apps or Apple iTune Store to experience how hassle free it is to travel globally and without any language barriers.

FCS m-Connect is a native application that operates on iPhones, iPads, iPod Touches and all Android mobile devices for hotel staff to accept jobs, create jobs and review guest profiles for personalized services. As m-Connect runs on Wi-Fi or 3G networks, there will be an IMMEDIATE monthly cost saving for hotels using SMS to receive and complete jobs from job dispatching systems like FCS Connect, FCS e-Connect or other competing products. With m-Connect, hotels can now save hundreds to thousands of US dollars a month.

If you are currently using FCS Connect, FCS e-Connect or another competing job dispatch solution, it’s time to replace the old dispatch method and enjoy instant HUGE monthly savings on SMS costs with an improved operation flow and enhanced guest services.

For more information, please send enquiries to fcs.marketing@planet1world.com.

FCS c-Connect is the cloud-enabled version of the FCS e-Connect solution, running on proven open sourced technologies including Java, Spring, GWT (by Google), Hibernate, Tomcat (eTrade/WalMart) and Apache (Common Web server). It is an automated guest service request (for both in-house guests and non-in-house guests) and inter-department work order dispatching system. c-Connect sends jobs via various handheld devices, email and/or printers for different departments. c-Connect can be installed onsite, hosted privately by a hotel chain or can be publicly hosted by FCS with subscription services.

From 1st February, 2012, c-Connect will be hosted by Rackspace in the United States for its global release to any customers who want a true cloud enabled service request and inter-department work order dispatch system. Specifically, the publicly hosted approach removes the capital expenditure (CAPEX) requirement for the implementation of new technology and allows hotels to use such an advanced job dispatching system provided by FCS, on a yearly subscription basis.

With c-Connect and m-Connect, hotels can really enhance their guest services and improve their operations with less costs than the traditional methods. It is time to experience what true cloud and mobile solutions can really bring to hospitality.

For more information, please send enquiries to fcs.marketing@planet1world.com.

Erynn Torrenga, Director of National Accounts of North America

Erynn joins FCS with a wealth of experience in the hospitality industry for nearly 14 years, where she was an integral part of building such companies as Metropolis and Intelity. She will assist in growing the FCS brand and market share in the region. Erynn reports to Cris Davidson, Senior Director of Sales & Operations of North America.

Simon Tang, Director of Product Management

Simon comes to FCS with over 11 years of experience in the global hospitality and IT industry. He will lead the product team to create more innovative products with an aggressive development roadmap. Simon reports to Akina Ho, VP of Strategy and Global Business Development.