FCS – The Hospitality Industry’s IT Solutions & Partnerships for the New Millennium
Founded in 1982, FCS Computer Systems is one of the leading hospitality business applications and development companies in the world. FCS has over 16 offices worldwide, providing comprehensive solutions to more than 3000 hotels with over 6000 unique blends of “Intuitive Touch Technologies to Serve Your Guest” installations in 32 countries.
FCS area of hospitality expertise includes a complete suite of systems which include billing application for various items beside calls, interface systems to PABX and PMS, voice messaging, sophisticated call center solutions for guest and staff job request management, operation & assets management, IP-based converged telephony application, web-based integrated unified messaging portals, over 30 mobility interface to a wide variety of handheld devices that are available worldwide with a host of other applications which serve the large diversity of hospitality clientele in today’s world.
At FCS, the vision is to enhance the communication technology and fulfilling guest satisfaction through integrated software solution with the latest technology. FCS nurture ideas that are beyond conventional wisdoms; listen to customers’ needs and wants, by pushing the limits of their imagination to greater heights to achieve what seems impossible.
History & Achievement
FCS Computer Systems started its businesses as early as 1978. During those days, FCS was officially incorporated as FEDERAL COMPUTER SERVICES as part of the Mr. Robert Kuok business portfolio, synonymous to Mr Kuok's FEDERAL FLOUR MILLS business.
Over the early decades and through its rapid expansion FEDERAL COMPUTER SERVICES became affectionately known as FCS which continues on to today.
Today, 30 years on, though no longer a Mr. Robert Kuok business entity, FCS is now a company within the PlanetOne Group, allowing the strong platform for the FCS name to grow, and for their brand and services to be recognized globally in the hospitality industry.
FCS has now developed as an organization which can reach hoteliers across the world and serve their unique blend of Guest DynamiX solutions around the world covering a wide array of guest and hotel management needs.
From their humble beginnings to the present, FCS has developed, deployed and supplied applications into in excess of over 3 million rooms across the world, it interconnects to many systems in the hospitality market that are required to serve the hotel's guests intelligently.
FCS Guest DynamiX Portfolio is here to deliver Intuitive Touch Technologies to serve your Guests!
For more information or inquires on our products and services, please email to FCS.Marketing@planet1world.com