Founded in 1982, FCS has evolved through the years and is known as a leading global provider of comprehensive hospitality guest services applications and solution design services for individual hotels, international chain hotels and integrated resorts. With three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels with over 8,000 installations in 32 countries.
FCS Mobile Applications are available on guests’ own mobile devices, as well as the hotel’s mobile devices, allowing convenient access to hotel information and services. These services are managed through five web-based guest serving applications, including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery. These applications all seamlessly integrate with the hotel’s PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix.
In the early days, FCS was officially incorporated as FEDERAL COMPUTER SERVICES as part of the Mr. Robert Kuok business portfolio, synonymous to Mr Kuok's FEDERAL FLOUR MILLS business.
Over the early decades and through its rapid expansion FEDERAL COMPUTER SERVICES became affectionately known as FCS which continues on to today.
Today, 30 years on, though no longer a Mr. Robert Kuok business entity, FCS is now a company within the PlanetOne Group, allowing the strong platform for the FCS name to grow, and for their brand and services to be recognized globally in the hospitality industry.
FCS has now developed as an organization which can reach hoteliers across the world and serve their unique blend of FCS solutions around the world covering a wide array of guest and hotel management needs.
From their humble beginnings to the present, FCS has developed, deployed and supplied applications into in excess of over 3 million rooms across the world, it interconnects to many systems in the hospitality market that are required to serve the hotel's guests intelligently.
For more information or inquires on our products and services, please email to FCS.Marketing@planet1world.com.