FCS Computer Systems (FCS), founded in 1982, is a comprehensive hospitality solutions provider with presence in over 20 countries worldwide. With nearly three decades of experience, FCS has provided extensive solutions to more than 4,000 hotels with over 6,000 installations in 32 countries.
FCS leads the way in hospitality expertise with a complete suite of innovative solutions and services. These hospitality solutions include: universal billing systems for multi-services and multi-property management; universal interfaces to industry leading PMS and PABX systems for guest information; enhanced voice mail system for guests and staff; sophisticated call center management solutions for guest service request and inter-department work order management, enhanced preventive maintenance and ad-hoc engineering systems, guest self-service portals via smart phone devices (such as iPhone, iPad, Android and Blackberry), and IP phone display applications, among others. FCS solutions also support over 30 mobility interfaces for distributing information through a wide variety of handheld devices and printers.
In the early days, FCS was officially incorporated as FEDERAL COMPUTER SERVICES as part of the Mr. Robert Kuok business portfolio, synonymous to Mr Kuok's FEDERAL FLOUR MILLS business.
Over the early decades and through its rapid expansion FEDERAL COMPUTER SERVICES became affectionately known as FCS which continues on to today.
Today, 30 years on, though no longer a Mr. Robert Kuok business entity, FCS is now a company within the PlanetOne Group, allowing the strong platform for the FCS name to grow, and for their brand and services to be recognized globally in the hospitality industry.
FCS has now developed as an organization which can reach hoteliers across the world and serve their unique blend of FCS solutions around the world covering a wide array of guest and hotel management needs.
From their humble beginnings to the present, FCS has developed, deployed and supplied applications into in excess of over 3 million rooms across the world, it interconnects to many systems in the hospitality market that are required to serve the hotel's guests intelligently.
For more information or inquires on our products and services, please email to FCS.Marketing@planet1world.com.
